Elite Hair Education came to me in 2021 with a little time on their hands. COVID had shut down most of their work - hands-on hairdressing workshops, and so it was a good time for them to give their system an overhaul.
First was their look! Their original website was a hodge podge of bright green and purple, dated stock images, a myriad of inconsistencies, duplicate (but differing) information and overall a hot mess. I created a colour palette, typography hierarchy and consistency in photography style, as well as a tone-of-voice for copywriting.
I then did an audit/overhaul of their systems. All their bookings were done manually on an Excel spreadsheet and scraps of paper. Course reminders and follow-ups were also manual. It was going to be a complete overhaul of their systems. With a huge amount of resolve and a desire to help these lovely clients, I came up with booking system options which would integrate nicely into their new site. They loved it.
Finally, it all came together. I streamlined and simplified the information on the new website, making sure it was consistent AND good looking. The new systems I put in place just about halved their manual admin work.
They were so happy they hired me to another site for an app they have created.
Based in the Sutherland Shire, Sydney, servicing the world!